eClinicalWorks and Sunoh.ai Help VitalCare Family Practice Elevate Patient Interactions

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WESTBOROUGH, Mass.--(BUSINESS WIRE)--Sep 4, 2025--

eClinicalWorks®, a leader in ambulatory cloud EHR solutions, is proud to announce VitalCare Family Practice has successfully integrated Sunoh.ai, the AI-powered medical scribe solution, within its practice. Over the past month, VitalCare leveraged ambient listening with 2,000+ patient visits using Sunoh.ai, transforming clinical documentation and enhancing patient care. This AI-powered solution has significantly improved workflow efficiency, allowing providers to focus more on delivering quality patient interactions.

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"Sunoh.ai is highly accurate and life-changing for providers here at VitalCare," said Dr. Amar Shah, MD, VitalCare Family Practice. "It frees us from time-consuming documentation, allowing more face-to-face patient interaction and ensuring all providers complete their notes by the end of the day. Before adopting Sunoh.ai, providers faced burnout and long hours, relying on human scribes who often posed reliability issues due to temporary availability. Now, providers report saving 10-12 hours weekly, enabling them to focus more on key tasks such as telephone encounters, labs, and other paperwork."

VitalCare Family Practice, located in Virginia, offers comprehensive healthcare services. Specializing in family medicine, behavioral health, sleep medicine, and pediatric care, the practice promotes overall well-being and serves as the first step for all healthcare needs in the community. By integrating Sunoh.ai, the practice has significantly enhanced patient interactions by freeing providers from time-consuming documentation, allowing them to focus more on delivering quality care.

"We are thrilled to support VitalCare Family Practice in transforming their clinical documentation process," stated Girish Navani, CEO and co-founder of eClinicalWorks. "This collaboration exemplifies our mission to enhance healthcare experiences and outcomes through innovative AI-powered solutions, allowing providers to focus more on patient care and improve satisfaction."

eClinicalWorks continues to lead healthcare innovation, empowering providers with AI solutions that boost operational efficiency and strengthen patient-provider connections. Trusted by over 80,000 providers nationwide, Sunoh.ai remains dedicated to improving healthcare delivery and outcomes.

About VitalCare Family Practice

VitalCare Family Practice, located in Chesterfield, Prince George, and Henrico, Virginia, is committed to providing comprehensive and compassionate healthcare services for the entire family. The practice offers a wide range of services, including family medicine, behavioral health, sleep medicine, and pediatric care. Dedicated to promoting overall well-being, VitalCare serves as the first step for all healthcare needs, ensuring personalized care in a welcoming and supportive environment. For more information, visit www.vitalcarefp.com.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, eClinicalWorks helps ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. eClinicalWorks combines innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on Facebook and Twitter, or call (866) 888-6929.

About Sunoh.ai

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.

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CONTACT: eClinicalWorks

Bhakti Shah

508-330-6935

bhakti.shah@eclinicalworks.com

KEYWORD: VIRGINIA MASSACHUSETTS UNITED STATES NORTH AMERICA

INDUSTRY KEYWORD: SOFTWARE PRACTICE MANAGEMENT GENERAL HEALTH HEALTH ARTIFICIAL INTELLIGENCE HOSPITALS HEALTH TECHNOLOGY TECHNOLOGY

SOURCE: eClinicalWorks

Copyright Business Wire 2025.

PUB: 09/04/2025 09:00 AM/DISC: 09/04/2025 08:59 AM

http://www.businesswire.com/news/home/20250904918344/en